"I'm writing this letter to say thank you for the wonderful care Americare is giving to my husband. His aide, Ramon, is warm, caring, and compassionate. He very responsibly ensures the wellbeing of my husband in a kind and safe manner. He encourages him to walk while assisting him. He is a professional caregiver who takes care of my husband's needs in a quiet and unassuming way to assure his safety. His professionalism puts us all at ease, so thank you again Americare for a job beautifully done."—Americare client family member
"Every day, I am inspired to do what nobody else will do, in a way that nobody else will think to do it, despite everything we are all going through. The PPE hasn't changed my passion to advocate, comfort, or provide hope for my patients. Compassion, dedication, and selflessness define me, and here I am embracing and celebrating the good and bad days. I will keep challenging myself to step up for those who have been ill with COVID-19."—Lizbeth Velez Cruz, Americare nurse & leader in initiating home care services in Queens
"[Americare Speech Language Pathologist Cecil Gunraj] is so compassionate in the care he provides to my father. My father comes out of his shell, becoming more conversational on the days when he and Cecil have worked together!"—Americare client family member
"I have had many therapists and nurses from many different home care companies, but I've never had a therapist and nurse with the compassion, knowledge, respect, and overall caring demeanor that Kristine and Efa have shown me. Your caregivers are communicators; they are patient advocates and decision makers. Kristine and Efa held my hand when I needed support; they were my voice of reason. I was very concerned due to this current pandemic. If I needed to talk with my two angels about any of my concerns, they were always there to calm my spirits. To me—and I am sure many of their patients—they are guardian angels."—Americare patient Daniel |
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